Privacy Policy
Last Updated: September 9, 2026
1. Information We Collect
When you contact Surge Electrical, LLC, request a quote, schedule a service, submit a form, or otherwise interact with our website, we may collect personal information including:
Name
Phone number
Email address
Property or service address
Information about your electrical system, electrical panel, or requested electrical service
Appointment or scheduling information
Any additional information you choose to provide
2. How We Use Your Information
We may use your information to:
Schedule and provide electrical services
Prepare estimates and quotes
Respond to questions and customer support requests
Contact you regarding your service request
Send appointment confirmations and service reminders
Follow up on submitted quote or service requests
Process payments
Improve our website, services, and customer experience
Send promotions or special offers if you have opted in to receive them
We do not sell your personal information to third parties.
3. SMS & Communication Consent
If you provide your phone number and consent to receive text messages, Surge Electrical, LLC may send you SMS messages related to your inquiry, requested services, estimates, appointments, reminders, and other relevant communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
SMS consent is not shared with third parties or affiliates for their own marketing purposes.
4. Information Sharing
We may share your information with trusted service providers that assist us in operating our business, including payment processors, CRM and scheduling platforms, communication providers, website providers, and marketing service providers.
These providers may only use your information as necessary to provide services on our behalf or as otherwise permitted by law.
We do not sell or rent your personal information.
5. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
6. Cookies & Website Analytics
Our website may use cookies, analytics tools, advertising technologies, and similar technologies to understand website usage, measure advertising performance, and improve your experience.
You may adjust your browser settings to limit or refuse certain cookies.
7. Your Privacy Rights
Depending on applicable law, you may have the right to request that we:
Provide access to personal information we maintain about you
Correct inaccurate personal information
Delete certain personal information
Provide information about how your personal information is used or disclosed
To submit a privacy request, please contact us using the information below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technology, or applicable requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Surge Electrical, LLC
Website: https://surgelectrical.bookyourappointments.com/home-4447
Email: [email protected]
Phone: (425) 390-9999